Privacy Policy - House Clearance Shepperton

Your privacy is important to us. This Privacy Policy outlines how House Clearance Shepperton collects, uses, and protects your personal information.

Information We Collect

When you engage our services, we may collect the following information:

Personal Identification Information: Name, address, email, and phone number.
Property Details: Information about the items to be cleared and property specifics.
Payment Information: Billing details for processing payments.

How We Use Your Information

We use your information to provide and improve our services. Specifically:

Service Delivery: To arrange house clearances efficiently.
Communication: To respond to inquiries and provide updates.
Billing: To process payments and manage invoices.

Data Protection

Protecting your data is our priority. We implement various security measures, including:

Encryption: Secure transmission of data.
Access Controls: Limiting data access to authorized personnel.
Regular Audits: Ensuring compliance with data protection standards.

Cookies and Tracking

We use cookies to enhance your browsing experience. Cookies help us:

Understand User Preferences: Tailor our services to your needs.
Improve Website Functionality: Ensure smooth navigation and performance.

You can control cookie settings through your browser, but disabling cookies may affect website functionality.

Third-Party Disclosure

Your information may be shared with trusted third parties to facilitate our services. We ensure that all third parties are compliant with data protection laws and handle your information securely.

Your Rights

You have the right to:

Access: Request a copy of your personal data.
Rectification: Correct any inaccurate or incomplete information.
Erasure: Request the deletion of your personal data.
Restriction: Limit the processing of your data.
Data Portability: Receive your data in a structured format.
Objection: Object to the processing of your data.

To exercise these rights, please contact us using the information provided in our service communications.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly to stay informed about how we protect your information.

Consent

By using our services, you consent to the terms outlined in this Privacy Policy. If you do not agree with our policies, please refrain from using our services.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. After this period, your data will be securely deleted or anonymized.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country. We ensure that such transfers comply with applicable data protection laws and that your data remains secure.

Legal Basis for Processing

We process your data based on the following legal grounds:

Contractual Necessity: To provide our services.
Legal Obligation: To comply with legal requirements.
Legitimate Interests: To improve our services and business operations.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Security Breaches

In the event of a data breach, we will notify affected individuals and relevant authorities as required by law. We will take immediate steps to mitigate the impact and prevent future incidents.

Feedback and Complaints

If you have any concerns or feedback regarding our Privacy Policy or data practices, please contact us. We are committed to addressing your concerns promptly and effectively.